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Returns & Exchanges

We want our customers to love every purchase they make from Miss Monroes. If you are not 100% happy when you receive your order simply return it in the condition you receive it and we will offer you an exchange or refund. See below for further details.
Follow the instructions below to ensure a smooth and happy return experience:

 

CONDITIONS FOR RETURNS & EXCHANGES

* No items which have make-up marks will be accepted for exchange or return (this includes any tanning marks)

Please note - regrettably we cannot offer exchanges or refunds on SALE or DISCOUNTED PROMOTIONAL ITEMS. This applies to both Australian and International orders.

HOW TO RETURN AND EXCHANGE - WITHIN AUSTRALIA

Ensure all tags are intact and items are unworn as per the conditions above.

Email info@missmonroes.com.au to receive your return form.

After filling out the return form, send the item back to us by Registered Post with a tracking number. Please ensure you hold on to the tracking number to ensure a safe return. Expenses associated with postage shall not be refunded on any return items.

Included the following items in your satchel:

Once your package is received by Miss Monroes your exchange or refund will be processed immediately. If you want an exchange the postage back to you via registered post is FREE.

Refunds will be made to the credit card or Paypal account which was used to purchase your Miss Monroes items.

Refunds are given on full priced garments only and exclude any shipping charges incurred by the customer on the original order or the return. Shipping charges will be deducted from any refunds.

Please note Miss Monroes cannot be held liable for any items lost in transit, so keep the tracking number safe!

HOW TO RETURN AND EXCHANGE - FOR INTERNATIONAL ORDERS

CONDITIONS FOR RETURNS & EXCHANGES

* No items which have make-up marks will be accepted for exchange or return (this includes any tanning marks)

Please note - regrettably we cannot offer exchanges or refunds on SALE or DISCOUNTED PROMOTIONAL ITEMS. This applies to both Australian and International orders.

Miss Monroes does not offer free shipping on International returns or exchanges.

If you would like to exchange an item, the shipping costs are not covered by Miss Monroes.  Any packages sent must have a valid international tracking number.

Miss Monroes cannot be held liable for any items lost in transit.

Please remember to indicate on the package that the items are intended “for exchange”. Without such notice, the package is at risk of attracting additional customs duties and taxes.

Please note - if you wish to make an exchange we are happy to do so as long as the stock is available. If the stock is not available, a credit note or refund will be offered as an alternative.

Refunds are given on full priced garments only and exclude any shipping charges incurrent by the customer on the original order or the return. Shipping charges will be deducted from any refunds.

Email info@missmonroes.com.au to receive your return form. 

After filling out the return form, send the item back to us with a valid international tracking number.

Included the following items in your satchel:

REFUNDS:

If we are unable to deliver the item you ordered, the item is faulty/damaged or the item is not what you ordered, we will gladly refund you for the total amount of your order.

Refunds can only be credited back to the credit card or PayPal account that was used to make the original purchase. The refund will be processed as soon as the items have been received by Miss Monroes, however, please allow 14 days from the day you return the product for your account to be credited.

Important Points

ANY QUESTIONS?

If you have any queries regarding the returns and exchanges process, do not hesitate to contact Miss Monroes by email info@missmonroes.com.au

Sizing Chart

 

 

  

Size Guide
Size Guide
Size Guide

SIZING:

Miss Monroes, Lingerie for Thighs are designed to fit comfortable and snug, without the pressure of slim wear. 

  • The 4 way stretch of this high tech breathable fabric means that it will stretch with your body. 
  • The gorgeous lace trim on the leg should hug your thigh to keep them in place and not pinch or be too tight.
  • There may be slight differences in the stretchiness of each type of lace trim.  If you feel your thigh shape needs a little extra room, go up a size.**   : )
**If you are unsure, buy the next size up and if it’s not right,
we are happy to exchange or refund (check our refund policy here).

If you are in between sizes follow this table:
For best results, select the size range you are closest too. 
  • For example if you are in between sizes 14 and 16, yet closer to 16, select size 16-18. (Remember size is just a number!)
    Or
  • In between size 14-16, but you are closer to a size 14? (choose Size 12-14) 
  • If you are truly in-between sizes (e.g. size 11) then use your judgement on whether you think you need a little more give around the leg and lace trim... and select the next size up or down accordingly.

PLUS SIZING?
 At the moment, our
 sizes are based on Australian Standard sizing and don't yet have the specific plus+ sizing applied, so will run smaller than plus sizes. 
I can understand your concern ladies, I would hate to invest in quality lingerie and not have it do the job! Especially from a fellow luscious thighed sister I know the pain! Rest assured Lingerie For Thighs cater to all body shapes and sizes and we also understand that everyone's fit and body shape will be different.  If you would like to try before you buy, you are more than welcome to come and try for yourself at the markets we visit several times a year (join our Facebook page for posts about these events). Or take the plunge and purchase a pair to try on at home and if you need to adjust the size or return them, I offer a 30 day return policy!
You can also contact me to ask specific questions at info@missmonroes.com.au.

Waist Rise: 

There are two waist rise options for preference and comfort (Low and Mid Rise).
Please check the image of our models above to help you compare waist rises,
then refer to the chart for waist measurements.

Leg Length:
The longer length sits approx. mid thigh (on a taller frame) 
and just below mid thigh (on a petite frame).

If in doubt and you want maximum coverage for thigh chafing,
start with our mid thigh length.

Mid Leg
:
Is approx. 18cm from inseam. (Measure from the top of the inside leg at crotch).
Note: This differs slightly on each body shape.
Short Leg:
Is approx. 15cm from inseam. (Measure from the top of the inside leg at crotch).
Note: This differs slightly on each body shape.

Need a longer or shorter length? Need a higher waist? 

Please let us know using our contact us page…. your request counts!  
We will release these styles sooner if we get enough interest. :)